Ashwin Khasgiwala is Chief Operations Controller of Reliance Retail Limited which is India’s largest Retail Company and is also a Director of Reliance Brands Limited. He has over 22 years of experience in Business Management, Finance & Information Technology in Retail, Telecom and Hydrocarbon sectors. He has held several senior positions in Reliance Group including CFO of Reliance Retail. He takes keen interest in business process innovation especially in the areas of customer experience, big data analytics, mobility solutions and automation.